Lagos, April 7, 2026 – Truecaller, the leading global communications platform, has announced a major expansion of its Business Chat platform, making it accessible to global channel partners and enterprise solution providers. This move empowers partners to transition their enterprise clients from traditional, low-trust SMS to a verified, smart, and conversational communication experience.
According to Priyam Bose, Global Head, GTM at Truecaller, “The definition of success for modern enterprises has fundamentally evolved. It’s no longer just about delivery – it’s about earning attention, establishing credibility, and driving meaningful conversion.”
By opening up market access to its platform, Truecaller is creating a powerful gateway for brands to engage with over 500 million active users. The Business Chat platform offers a clutter-free, high-trust conversational experience between businesses and consumers, equipping partners with actionable insights, real-time data, and rich engagement metrics.
Partners like Gupshup, OneXtel, Globe Teleservices, Cloudcom, and Sling Africa are already live in various markets, rapidly scaling the product. With Truecaller’s massive footprint, global partners can now offer their clients a trustworthy engagement channel.
Truecaller is an essential part of everyday communication for millions, with over 1 billion downloads and 68 billion spam and fraud calls identified in 2025 alone. Headquartered in Stockholm and listed on Nasdaq Stockholm since 2021, Truecaller continues to innovate in the communications space.
